Business managers must identify, own, and manage operational risks and the controls that mitigate the identified risks. This panel explored those risks, considering recent events, and provide documentation, workflow and behavior changes to avoid operational losses. Presented by Ellen Hefferan, EVP of Operations and Accounting, LSTA, Matthew James Moore, Director, Non-Financial Risk Management, Deutsche Bank, Michael Richardson, VP, Senior Consultant, Alternative Asset Services, Northern Trust and John Schmidt, SVP, Blackstone Credit.